Flightright Rating: AUA in the Top European Domain

If you just look at delays, AUA is only in the middle of the field, while Lufthansa is doing much worse.

Compared to other European countries, AUA has few cancelled flights, and on average, there are many flights delayed by more than a quarter of an hour.

This stems from a new ranking by passenger rights portal Flightright. Overall classification is Austrian 2ndrated 3.25 stars. Only Transavia France has a better rating with 3.49 stars.

British Airways and mother airline AUA Lufthansa However, it has a large There is a need to catch up in terms of service quality and reliability.

Fewest cancellations on Ryanair

British Airways It got 2.09 stars. Worst Overall RatingLufthansa follows with 2.10 stars. Aer Lingus, KLM and Air Dolomiti are also among the worst of the 20 airlines rated. Between one and five stars were awarded in the categories – five being the highest.

Flightright has rated reliability. Delay and cancellation numbers Out of place. In the least failure So that's what happened over the last twelve months. Ryanair (0.57 percent), followed by other low-cost airlines Wizz (1 percent), Aer Lingus (1.19 percent) and AUA (1.27 percent). At the other end of the scale: SAS (4.1 percent), BA City Flyer (3.8 percent) and Eurowings (3.78 percent).

AUA for mid-delay

both of them Delay It is very strong in spring. AUA strike-hit It landed right in the middle of the 20 airlines examined at 22.12 percent. British Airways often requires more time. Plan: 43.1 percent of all flights were delayed by more than 15 minutes. Air France followed with nearly 37 percent.

When it came to payment behavior, it was about how quickly individual airlines paid their dues. Compensation for flight delays and cancellations Payment. Customer satisfaction was measured using a survey. This was consistently low – no airlines achieved three stars or more.