New AI tools aim to boost productivity

If Slack’s parent company Salesforce can achieve its goal, the instant messaging software will significantly improve the daily work efficiency of employees across all industries in the future. The number of AI-based features has now been significantly increased.

Users can According to the official announcement From now on, you can work alone or in a team with Agentforce AI, use AI features tailored to meet user needs, access chatbots and AI tools from well-known third-party providers, and much more.

Work better with Slacks Agentforce: The AI ​​agent with endless possibilities

With Agentforce, Salesforce is introducing a significantly improved version of Einstein Copilot. This is a new user interface that supports employees and teams in any business.

You can ask the AI ​​agent questions or formulate tasks in natural language, learn status updates on projects, suggest next steps and action options, and the AI ​​will design pre-designed emails, and if you want, communicate the details independently in the appropriate Slack channels.

In short: An AI agent helps with virtually everything, whether it's solving tasks or keeping track of things while multiple employees work on a project at the same time.

The feature also offers the opportunity to use a number of custom-designed AI functions. According to Salesforce, you can, for example, have role-play sales conversations with the agent to improve your sales skills, with the AI ​​taking on the role of the customer.

In order to have all the AI ​​tools you need in your daily work at your fingertips, Slack users can now also use AI tools from third-party providers like Adobe, Anthropic, Perplexity, and others.

Slack: New AI Tools Help You Focus on What's Important

New AI features in Slack also help automatically generate notes and summaries of key points from Huddle calls. Others let users create automated, perfectly tailored workflows using conversation prompts.

A wide range of new board templates also provide ready-made channel and workflow templates for all possible business areas.

Slack Search now accesses not only conversation content in Slack channels, but also documents, artboards, clip transcripts, connected app documents, and uploaded Google and Microsoft files as well.

This is to ensure that employees can always find all the information they need to continue their work instantly. According to Salesforce, the main goal is to reduce the time spent on simple tasks and allow employees to focus on what is important.

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