YellowFox and Samsung connect mobile employees to the back office – Samsung Newsroom Germany

Whether shipping, logistics or construction services: YellowFox GmbH provides information solutions for various industries related to fleet, personnel and property management. Saxon's advanced individual solutions connect different information systems, such as vehicle route planning, personnel deployment and vehicle maintenance compliance. The basis for this is reliable mobile technology that can guarantee a high level of data protection. That's why YellowFox relies on Samsung's hardware and software stack – which consists of the powerful Galaxy Tab Active series and Knox Suite – and now has more than 4,500 Samsung tablets in use by its customers in Germany, Austria and Switzerland.

Smoothly running transportation is critical to our community. Access to gasoline and food, for example, depends on how we transport these things to where we can buy them. If there is a delivery problem, we are faced with empty shelves or gas pumps. Working fleet management is important here. Routes and personnel must be planned and deployed effectively, and vehicles must be inspected and maintained regularly to avoid hazards and resist breakdowns.

Fleet IT plays a key role in the smooth interaction between these aspects, as it links communications and IT. It works as follows: Hardware is installed in the vehicle that transmits data to the data center via a SIM card. This data is displayed and evaluated using software. For example, an analysis of driving style can be performed, the vehicle's location can be determined in real time and the digital tachograph can be assessed. This is exactly one of YellowFox's core competencies: the company provides IT solutions and provides tools for modern fleet management. The systems are used to easily and verifiably comply with legal requirements and to increase a company's profitability.

“With Samsung, we have a trusted partner at our side that optimally complements our portfolio of hardware and software solutions,” says Hendrik Scherff, Founder and Managing Director of YellowFox. “When choosing a partner, it was particularly important to us that the devices were prepared for serial production and GDPR compliant.”

Smart solutions for large and small fleets

It uses the Samsung Galaxy Tab Active series, which is offered to YellowFox customers through the company's YellowFleetApp. No matter if it's a courier service, a shipping company or a craft company: mobile employees can use the powerful device to record data and connect to their company's back office. For example, working hours can be documented or company driver's license checks performed. Unnecessary paperwork is eliminated and data can be viewed in real time. A quick route adjustment or tour change can be made instantly. Additionally, order transfer and communication can be handled via the Samsung Galaxy Tab Active.

Samsung Galaxy Tab Active series: easy handling and high security

One of the most important requirements of Samsung's telematics provider is to ensure data protection. YellowFox relies on Samsung Knox Suite here. The security platform is a comprehensive solution that enables centralized management. The suite ensures that all data remains protected. It consists of several components: Knox Mobile Enrollment allows you to automatically set up a large number of mobile devices at the same time. Larger customers in particular benefit from huge time savings when introducing devices.

With Knox E-FOTA, operating system and security updates are delivered without additional user intervention. Knox Manage manages fleets of devices remotely via a web-based console. With Knox Asset Intelligence, management, productivity and device lifecycle can be modified with data-driven intelligence. This results in fast and effective operational insights that serve as the basis for adapted operations and resource utilization.

“Above all, Samsung Remote Support is a big plus because it allows us to help our customers quickly and easily, which greatly increases their satisfaction,” says Hendrik Scherf. “One thing is certain for us: Samsung tablets with Samsung Knox and our IT solutions provide a secure foundation for YellowFox's dynamic growth.”

You can find the video about the use case here: